Client or Customer, what is the difference? You’re a construction contractor or service provider and you do business with other folks. What do you call them? Recently, it was brought to my attention that I have frequently, in the past, referred to those folks for whom you provide services as customers when I should have been using the word clients. My first thought was, “What’s the diff?” When I dug deeper I learned there is a difference, and it is worth paying attention. Fir