Last time, I talked about making decisions concerning whether a change order is necessary when dealing with requests from clients. If you haven’t read that post, take time to do so. Otherwise, what I’m saying from here on out might not make much sense to you. Because, this time I’ll tell you how to go one step further in the process. Ever thought about telling your team to give time and service to your clients at no additional charge? Ever thought about implementing a Give it

Client requests Strategy is involved when you determine what to do and what not to do when dealing with client requests. Be sure all your employees and subcontractors know what the strategy is and how to deal with the various circumstances. In my last post I presented information concerning how to deal with the inevitable change orders which pop up during construction. This time let’s look at when a client’s request for additional service or a change in production, materials,